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FAQ

Frequently asked questions

WHAT KIND OF MAINTENANCE IS REQUIRED

The system is maintenance-free except for solar panel cleaning if the panels are used in a dusty environment.

WHAT HAPPENS IF MY SYSTEM BREAKS DOWN?

Uwana Energy provides free maintenance of the systems for the first year. Subsequently, you can subscribe to our yearly maintenance contract for a small fee.

HOW LONG DOES IT TO TAKE THE BATTERY TO CHARGE?

On average, the system should charge fully within 4 - 7 hours depending on the intensity of the sun and the solar panel orientation.

HOW MANY HOURS CAN I USE MY SYSTEM FOR DAILY?

Fully charged, your system works for six hours.

 

In addition, the system charges whilst in use as long as there is adequate sunlight.

DURING RAINY SEASON WHEN IT IS LESS SUNNY, DOES MY SYSTEM STILL CHARGE PROPERLY?

Your system will charge as long as it is not too cloudy

HOW MANY YEARS DOES THE SYSTEM LAST?

Uwana Energy provides 2 years warranty on every product but system can last around 4 years.

ANSWERS AND ADVICE FROM PEOPLE YOU WANT IT FROM.

Need help? Get in touch with a member of our team for any enquiries